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Cookie Policy

In compliance with article 22.2 of Law 34/2002, on Services of the Information Society, we are obliged to inform users of our website of our Cookies Use Policy.

What are cookies?

Cookies are files containing small amounts of information that are downloaded to your device when you visit a website.

Their main purpose is to recognize users (through identifiers which will not identify them as natural persons) each time they access the website and to allow us to improve both the quality and usability of our websites.

Cookies are essential for the functioning of the Internet; they will not damage the users´ computer/device and, if activated in your browser settings, help us to identify and resolve possible errors in the operation of our website.

Types of Cookies

There are different types of cookies. While essentially they all function in the same way, there are some small differences:

Session Cookies

Session cookies function only during the duration of browsing and are automatically deleted when users close the browser. Their main purpose is to identify the type of device, support website security or its basic functionality. They do not contain personal information that would allow an individual to be identified.

Persistent or Permanent Cookies

These are stored on the hard drive of the device and the website reads them each time users visit the website. They have a specific expiration date, after which these cookies stop working. They help to identify users´ actions and preferences, analyze browsing, help to understand how users reach the website and improve the services offered.

Functionality Cookies

These allow users to remember their decisions, such as their login or identifier. The information provided by these cookies is anonymous (i.e., no names, addresses or other personal data are given).

Third-Party Cookies

Third-party cookies are installed by a website different from the one the user is visiting, for example, those used by social networks (such as Facebook) or by external content plug-ins (such as Google Maps).

Analytical Cookies

Their purpose is periodic maintenance and to guarantee the best functioning and service for users by collecting data from their activity.

Use of Cookies by Hotel Punta Sur Tarifa

Name Own or Third Party Duration Purpose
cookie_alerta own During current session Show popup offer only once per session (only when there is popup of offers
popup_faldon own During current session Show popup offer only once per session (only when there is popup of offers)
_utma Google Analytics 2 years Differentiates between users and sessions.
_utmb Google Analytics 10 minutes from creation or modification Informs of new session or visit.
_utmc Google Analytics Upon finishing session Facilitates functionality with urchin.js library. Previously, this cookie acted in conjunction with the cookie _utmb to determine if the user was in a new session or visit.
_utmz Google Analytics 6 months Saves the source of traffic or the campaign that shows from where users arrive on the website.
_utmt Google Analytics Upon finishing session Defines the type of user request. Establishes statistics of use of the pages.
DoubleClick Adwords Upon finishing sessionn Segment content according to relevancy for users

Name Information processed Purpose
Absolutely necessary User session, registration details, reservations Management of registration and maintenance of user session, customization of navigation, load balancing
Google Analytics Websites visited, frequency, number and repetition of visits, browsing time, searches performed, links accessed, browser used, operator providing the service, location linked to IP address Measure and analyze navigation, monitoring and analysis of user behavior, elaboration of anonymous user navigation profiles, implementation of improvements based on the analysis of user data
Google Adwords IP address, searches performed, links accessed and ads accessed Indicate products that best suit the user, segment the target audience, measure results, flexible budgets and detect new markets.
By accessing our website, users expressly accept that we may use this type of cookie on their devices. However, if you disable cookies, it will not affect navigation on our websites.

User configuration in order to prevent Cookies

By browsing and continuing on our website users will be consenting to the use of cookies under the conditions contained in this “Cookies Policy”. Hotel Punta Sur provides access to this “Cookies Policy” at the moment when users access for the first time, so that they will be informed, and without prejudice to the fact that they may exercise their right to block, delete and reject the use of cookies at all times.

In any case cookies that are not necessary for the use of our website may be blocked or disabled by activating the configuration of your browser, which allows you to refuse the installation of all cookies or some of them. Most browsers allow you to advise of the presence of cookies or to reject them automatically. If you reject them, you may continue to use our website, although the use of some of its services may be limited and therefore your experience on our website might be less satisfactory.

Information about how to configure your browser or Internet browsers in order to maintain your privacy and security in relation to cookies may be consulted on the official support sites of the main browsers. Hereby users may block cookies through the browser’s configuration tools or configure it to advise when a server demands to save a cookie.

Contact Information

Any questions or queries about this cookie policy may be sent to us in writing to the following email address: info@hotelpuntasur.com